I forgot to swipe my card at the checkout. How do I get my points?
If you forget to present your card or state your [...]
How do I unsubscribe from My Expéria?
If you wish to leave the My Expéria programme, you [...]
How can I update my information on My Expéria?
There are two ways to update your information: In your [...]
I’ve lost my My Expéria card. What should I do?
If you've lost your My Expéria card, we can find [...]
How can I find out about new offers in the programme?
We automatically send an email for each offer to My [...]
How do I use points?
When you make a purchase (excluding groups, anniversary packages and [...]
When can I start using my points?
Each time you make a purchase in our parks, the [...]
Where can I see how many points I have on My Expéria?
You can find the number of points accumulated in different [...]
How do I join the My Expéria programme?
You can join free of charge by asking at reception [...]
Is the My Expéria card nominative?
No, the My Expéria card is not nominative and can [...]
