FAQs Archive - Page 8 of 14 - Expéria Park Bénodet

Q: Can you take an Annual Pass in a category lower than your age?

You must purchase an Annual Pass corresponding to your age category. You therefore cannot take an Annual Pass in a category lower than your age, even if you do not wish to complete all of the routes corresponding to your age. your age group. This also applies to accompanying adults.

Q: Do I have access to all parks with an Annual Pass?

It all depends on the Annual Pass you take or have: Holders of an Annual Discovery Pass benefit from a 20% discount in other Expéria Park parks. Privilege Annual Pass holders have unlimited access to all our parks.

Q: How long is the Annual Pass valid for?

Annual Passes are valid for 1 year from the date of purchase. The member has access to Expéria Park during opening days only. The park is closed during the winter.

Q: What is an Annual Pass?

An Annual Pass allows you to enjoy the park all year round as many times as you want for 1 year. We offer you : The Annual Discovery Pass, from €29 The Privilege Annual Pass, from €39

Q: Until what time can I come and practice the activities?

During low season: The ticket offices close at 5 p.m. for the park to close at 7 p.m. During high season: The ticket offices close between 12 p.m. and 1:30 p.m. and at 5 p.m., with the park closing at 7 p.m. Once these times have passed, no entry is possible.

Q: I'm late, what should I do?

We ask that you arrive 10 minutes before departure time for collection, equipment and briefing. In the event of a delay of less than 30 minutes, there is no need to call us to notify us of your delay. In the event of a delay of more than 30 minutes, please call us to notify us and modify your reservation. Depending on the crowd, we cannot keep and guarantee your reservation beyond 15 minutes late.

Q: Can I cancel due to weather?

Cancellation due to weather can only be made at the initiative of Expéria Park. If monies are paid and you wish to cancel, monies will not be returned. For more information, you can consult our general conditions of sale. If you have subscribed to cancellation insurance, you can consult the details of the cancellation insurance in your confirmation email.

Q: Do you have to pay when you book online?

No, when you book online you only guarantee your place. You will pay the price of your reservation on site before equipping yourself.

Q: I have an entry ticket, how do I use it?

We strongly advise you to book your activity. You book online or by telephone (without payment) and you will only present your entry ticket at the park reception on the day of your arrival.

Q: How far in advance should you book?

You can book as soon as possible when the slots are open. You can book up to 1 hour before your visit. We advise you to book your visit no later than the day before to have more choice in your slots! Remember to look at periods of low and high traffic to anticipate your reservation.